Frequently Asked Questions

Everything you need to know about shopping with oomph.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Do you ship internationally?

Yes, oomph ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

How can I track my order status?

You can track your order by clicking the link in your shipping confirmation email or by logging into your account dashboard on our website.

Are your products covered by a warranty?

Every oomph product is backed by a 1-year limited warranty against manufacturing defects. If you experience an issue, please reach out to our customer care team.